Knowledge Partners

Be it the pioneering concept of a Services Industry-specific course or its radical 65% practical internships approach, the Aegis Global Academy is unique in a lot of ways. And by partnering with some of the most reputed, global names, it took its distinction to another level. From its specialized course content to the faculty team, Aegis Global Academy has left no stone unturned when it comes to providing you the best. What all of this means to you is that you get an incredible opportunity to imbibe uncommon knowledge and worldly wisdom from the best in the field and have the distinction of being the select few to hold a certificate of such stature.

IIM INDORE

Established in 1996, the Indian Institute of Management Indore is the sixth in the prestigious IIM family of management schools. The institute was chosen to be set up in Indore to give an impetus to management education in central India and has ever since been acting as the pioneer in the field of management, interfacing with the industry, government sectors and PSUs.

The essence of management at IIM-I lies in managing one’s own ambitions and forging ahead consciously. "A strong theoretical foundation is the basis of good corporate practice."

SERVICE QUALITY CENTER (SQ Centre)

Specializes in management consulting and people development interventions in the domain of Service Quality and Customer Experience. Founded by Singapore Airlines (SIA) and the Standards Productivity and Innovation Board of Singapore (SPRING Singapore) in 1990, as part of Singapore’s national initiatives to help organizations to improve in service quality, SQ Centre has partnered with over 3000 organizations across 20 countries to achieve sustainable results in service excellence.

Their Mission: “We partner with organizations to create service quality and innovative solutions for corporate excellence.”

SQC was awarded the Singapore Quality Class (SQC), a hallmark of quality in 2001. SQC has also successfully helped organizations achieved Singapore Quality Award (SQA), an internationally renowned award in business excellence.

Some of the clientele of SQC could be mentioned

COPC Inc. – USA

CUSTOMER OPERATIONS PERFORMANCE CENTER Inc. (COPC Inc.) is the world’s leading authority on service-chain operations management, including performance improvement for buyers and providers of customer service, customer contact center, and business process outsourcing operations. Since 1996, COPC Inc. has helped more than 1,200 organizations in 50 countries improve customer service by using the COPC® Family of Standards, the industry’s first and most comprehensive set of performance management operating models for customer service operations. Today, it remains the only performance-driven and industry-governed global best practices model that simultaneously increases both customer satisfaction and profitability.